Build a Safer World.
TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
The AI Research Engineer will join our AI Engineering team, a group focused on advancing model selection, fine-tuning, and evaluation strategies for production-scale AI systems. As a senior individual contributor, this person will lead technical efforts to push the boundaries of model performance and orchestration, directly impacting the competitiveness of our AI Engineering platform.
The impact you will have:
- Design, build, and own a production-grade evaluation system that drives measurable improvements in model accuracy and latency.
- Lead experimentation, fine-tuning, and feedback-based evaluation loops for continuous model optimization.
- Advance the orchestration of AI/ML systems, ensuring scalable, resilient, and high-impact deployments.
- Elevate technical standards through engineering craftsmanship, mentorship, and leadership as a senior IC.
What we’re looking for:
- Advanced programming expertise in Python and SQL, with strong system design skills.
- Deep experience deploying machine learning/deep learning models in production (LLM/GenAI strongly preferred).
- Strong foundation in experimentation frameworks, evaluation metrics, and ML Ops practices.
- Proven ability to own critical systems end-to-end and collaborate effectively with cross-functional partners.
About the Team:
- The AI Engineering team operates with a high level of collaboration and interdependence, fostering an inclusive culture where connections extend beyond work. We value diverse personalities and seek someone who is both results-driven and sociable, with strong communication, leadership, and teamwork skills, along with a positive, solutions-oriented mindset.
- As a globally distributed team, members may observe different timezones. However, most of the team will overlap between the hours of 7am-12pm PST for meetings and collaboration.
- All team members, regardless of location must have at least 4 hour overlap with PST business hours.
- The team is involved in 2 different on-calls:
- Analytics on-call: only requires focus on working time (average of < 1 hour a day every month)
- Data Science on-call: full week on-call to ensure Data Science pipelines are running smoothly (average of 1-2 hours a day every 3 months)
Life at TRM
We are building a safer world. That promise shows up in how we work every day.
TRM moves quickly. We are a high velocity, high ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
- Priorities and targets to change quickly as we experiment and iterate.
- Work that often requires operating with a high degree of ambiguity.
- A high level of personal ownership and accountability.
- Close collaboration across teams and functions.
- Frequent, high-touch communication.
- Creative problem solving and out-of-the-box thinking.
- A pace that rewards urgency, adaptability, and outcomes.
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires comfort navigating ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
At the same time, many people find this work deeply rewarding. If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
AI Fluency at TRM
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
- Accelerate repeatable workflows.
- Structure and solve problems.
- Improve output quality.
- Increase speed and leverage.
You will be evaluated on applied AI fluency during the interview process.
Leadership Principles
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
- Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
- Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
- Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
Join our Mission
At TRM we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Blockchain Capital, Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.