We are seeking an AI Support Engineer to join our team in San Francisco. As an AI Support Engineer, you will be responsible for providing technical support and guidance to government customers on the use of our AI technologies. You will work closely with our sales and customer success teams to ensure that our customers are getting the most out of our products.
Key Responsibilities
- Provide technical support and guidance to government customers on the use of our AI technologies.
- Work closely with our sales and customer success teams to ensure that our customers are getting the most out of our products.
- Develop and maintain technical documentation and knowledge base articles.
- Collaborate with our engineering team to identify and resolve technical issues.
- Stay up-to-date with the latest developments in AI and machine learning.
Requirements
- 3+ years of experience in AI or machine learning.
- Strong understanding of Python, Node.js, and AWS.
- Excellent communication and problem-solving skills.
- Bachelor's degree in Computer Science or related field.