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FINANZCHECK.de

Call Center Agent - Kundenakquise im Homeoffice (m/w/d)

Department
Support
Job Type / Location
remote
Experience Required
0+ years
Posted On

About FINANZCHECK.de

We are FINANZCHECK.de – the online credit comparison and go-to-place for loans in Germany. We are shaping the digital credit market of the future and were awarded as Kununu Top Employer in 2022. Join our success story!

About the Team

To strengthen our Pre-Sales Team with approximately 60 team members from various areas, we are looking for you full-time immediately. Together with your future colleagues, you will advise our customers on consumer loans and fulfill their greatest wishes every day. We offer an open culture with flat hierarchies, strong teams, and enough room for you to contribute. At FINANZCHECK.de, we ensure that all our employees find the right place for themselves, because people are at the heart of what we do.

Your Role at FINANZCHECK.de

  • You are the first point of contact for our new customers as a Call Center Agent and are responsible for data collection via telephone.
  • Independent execution of outbound calls for customer inquiries to clarify relevant concerns.
  • With your intuition and a good needs analysis, you find out what your customer really needs and help them find the optimal loan offer.
  • You form a team with your sales colleagues and are in constant exchange. Your preliminary work is important, as you hand over the customers directly into the sales process.
  • You assist customers with initial questions and inspire them to work with FINANZCHECK.de.
  • Our modern communication tools and digital closing options from our partners ensure an efficient daily workflow.

What You Bring

  • You have already gained initial professional experience in direct customer contact – ideally by phone (sales or retail).
  • Communication is your strength! You enjoy direct customer contact and analyzing needs.
  • You are fluent in German at a native speaker level.
  • You are proficient with computers and quickly learn new systems.
  • You feel comfortable in a team, are reliable, independent, and have good time management skills.

Your Benefits at FINANZCHECK.de

  • Your motivation is rewarded: Benefit from our salary model with uncapped commission!
  • Internal career programs, further training opportunities, and coaching offers support your professional development.
  • Work-Life-Balance: Enjoy the flexibility of working 100% from home anywhere in Germany.
  • Your onboarding is completely digital, and we take care of sending you the necessary equipment before you start.
  • For your recovery, there are 30 days of vacation, and parents benefit from 10 additional sick days for children beyond the statutory entitlement.
  • For your physical and mental health, there are partnerships with sports providers.
  • We are committed to a diverse and inclusive environment. Together as a team of over 50 nations with our diverse skills, ideas, and experiences, we actively work to represent diversity within the company.

View Assessment Process

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