About the role
OpenAI is hiring a Deployed PM to help our customers get maximally deployed on our products. This person is the product counterpart to Deployment Engineers: someone who can spot product expansion opportunities inside an account, build trust with technical and executive stakeholders, drive cross-functional execution, and turn blockers into momentum. The role sits at the intersection of product, technical deployment, and customer strategy.
In this role, you will
- Act as the product lead inside strategic customer accounts, helping customers adopt and expand their use of OpenAI products.
- Identify opportunities for deeper deployment, new integrations, and broader product usage across teams and workflows.
- Build trusted relationships with technical stakeholders, engineering leaders, and executives, including representing product vision to C-level audiences.
- Partner closely with Deployment Engineers and GTM teams to drive successful implementations and long-term account growth.
- Translate customer needs and technical blockers into clear product feedback and execution paths for internal teams.
- Work hands-on with integrations, MCPs, tooling, and lightweight technical workflows when needed to unblock an account.
- Own lightweight PM work needed to support enterprise deployment, then hand off the right insights and opportunities to core product teams.
You might thrive in this role if
- You've operated in highly ambiguous environments and are comfortable being the connective tissue between customers, engineering, GTM, and product.
- You are highly credible with technical audiences and can work effectively with CTOs, senior engineers, and developer experience teams.
- You are also excellent with stakeholders: polished in presentations, strong in customer conversations, and trusted in executive settings.
- You can understand a customer's goals, translate them into a deployment strategy, and drive follow-through across multiple teams.
- You are builder-minded and willing to get hands-on when needed.
- You likely have a background as a technical founder, product founder, technical PM, solutions or product lead, or in another role that combines technical depth with product judgment and customer-facing execution.
What we're looking for
- Strong technical fluency and comfort working directly with engineers.
- Strong product instincts, especially around identifying customer needs and translating them into product opportunities.
- Excellent stakeholder management and communication skills.
- Ability to present product strategy and deployment vision clearly to senior customer audiences.
- Comfort operating across strategy, execution, and hands-on problem solving.
- Bias toward action, ownership, and unblocking.