As a Director of Solution Engineering at Freshworks, you will lead a team of solution engineers to design and implement technical solutions for our customers. You will work closely with cross-functional teams to understand customer needs and develop innovative solutions that meet their requirements. The ideal candidate will have a strong technical background, excellent communication skills, and the ability to lead a team of engineers.
Key Responsibilities
- Lead a team of solution engineers to design and implement technical solutions for customers.
- Work closely with cross-functional teams to understand customer needs and develop innovative solutions.
- Develop and maintain technical documentation and knowledge base.
- Collaborate with sales teams to identify new business opportunities and develop solutions to meet customer needs.
- Stay up-to-date with industry trends and emerging technologies to ensure the team is equipped with the latest skills and knowledge.
Requirements
- 10+ years of experience in solution engineering or a related field.
- Strong technical background in areas such as software development, cloud computing, and data analytics.
- Excellent communication and leadership skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks and projects.
- Experience working with cloud-based platforms such as AWS.