About the Role
Are you passionate about leveraging cutting-edge AI technologies to create innovative solutions that enhance customer engagement? We are seeking a dynamic and visionary Expert Insights GenAI Product Manager to lead the development of a GenAI powered conversational interface from the ground up. In this pivotal role, you will define the product strategy, collaborate with cross-functional teams, and drive the roadmap for a state-of-the-art portfolio analytics platform. If you have a strong technical background, exceptional leadership skills, and a user-centric mindset, this is your opportunity to make a significant impact in the world of AI-driven customer interactions. Join us and be at the forefront of transforming how businesses connect with their clients!
Core Responsibilities
- Leads the strategic vision and roadmap for the enablement of artificial intelligence (AI) and machine learning (ML) technology across products within a specific business area, demonstrating a deep understanding of the product(s) and technology required to create efficiencies and value through AI-based solutions. Products may have enterprise-wide implications.
- Define Product Strategy: Develop and drive the product strategy for a conversational AI platform, ensuring alignment with business goals and customer needs.
- Cross-functional Collaboration: Work closely with engineering, UX/UI, sales, and other stakeholders to guide products from conception to launch.
- User-Centric Design: Gather and analyze user feedback to continuously improve the chatbot's user experience and engagement.
- Roadmap Development: Create and manage high-quality requirement roadmaps based on strategic goals and user feedback.
- Backlog Management: Prioritize and manage the product backlog, ensuring readiness for upcoming sprints.
- Performance Monitoring: Define and analyze metrics to measure and benchmark the chatbot's success.
- Product Launches: Coordinate with cross-functional teams to ensure effective product launches and optimizations.
- Participate in special projects and performs other duties as assigned.
Qualifications
- 8+ years in product management or related technical roles, with a focus on Generative AI or Large Language Models.
- Demonstrated experience in developing and driving the product strategy for a conversational AI platform, ensuring alignment with business goals and customer needs.
- Strong experience in cross-functional collaboration guide products from conception to launch.
- Understanding of performance monitoring, defining and analyzing metrics to measure and benchmark the chatbot's success.
- Stakeholder management, strategic thinking, prioritization skills.
- Prior experience with driving the vision, strategy and roadmap for a new initiative.
- Experience in a Product Owner or Product Manager role, specifically where that role regularly liaised with both business and technical teams.
- Demonstrates strategic mindset, shows technical expertise, uses business insight, cultivates innovation, embraces change, and demonstrates tech savviness.