About Us
Tavus is a research lab pioneering human computing, building AI Humans—a new interface that closes the gap between people and machines. Our real-time human simulation models enable machines to see, hear, respond, and look real, facilitating meaningful, face-to-face conversations. AI Humans combine human emotional intelligence with machine reach and reliability, acting as capable, trusted agents available 24/7 in every language.
We envision a future where individuals, enterprises, and developers can build AI Humans for empathetic connection, understanding, and action at scale. Tavus is a Series B company backed by world-class investors including Sequoia Capital, Y Combinator, and Scale Venture Partners.
The Role
This isn’t a traditional engineering job. As a Forward Deployed Engineer, you’ll split your time between two worlds:
- With customers (30–40%) — working hands-on to debug integrations, unblock adoption, and help them build amazing things with Tavus.
- With our product (the rest of the time) — building SDKs, prototypes, and enhancements to our core platform that make Tavus more powerful, intuitive, and delightful to use.
You’ll be the bridge between customers and engineering, turning real-world challenges into product improvements. Your mission is simple: ensure every developer and creator has a smooth, magical experience with Tavus — backed by great docs, guides, tools, and product enhancements.
Core Responsibilities
- Work directly with customers to debug, build POCs, and design solutions.
- Build prototypes, SDKs, sample apps, and tools that improve developer experience.
- Collect feedback, identify patterns, and translate them into product/engineering improvements.
- Partner on early feature adoption: test pre-release features with customers, gather feedback, suggest iterations.
- Help define how we develop a world class customer experience.
What Makes You a Great Fit
- Extremely solid software engineering fundamentals.
- Deep curiosity about problems at every level of the stack, from ML to infrastructure to networking.
- The desire to work closely with end users to understand their problems.
- A good “PM hat” to see patterns in customer requests and use those patterns to inform product direction.
- A strong bias toward action and a founder mindset to keep going until a problem is truly solved.
Why This Role Matters
Success in this role means:
- Customers integrate Tavus faster and more reliably because of your support.
- Engineering ships changes directly informed by your field learnings.
- Prototypes and tools you build demonstrate new use cases and accelerate adoption.
- Product priorities are influenced by the patterns you uncover across customers.
- The challenge is providing world class customer experience as Tavus grows, while still feeling the customer’s pain and turning it into fast product improvements.