About the Role
We are seeking a Machine Learning Engineer to build and improve ML models for engagement and operational workflows. This role involves developing predictive and decisioning models, monitoring their performance and business impact, and evaluating new AI and LLM technologies.
Responsibilities
- Build and improve ML models used in engagement and operational workflows
- Develop models for prediction, prioritization, uplift, and related decisioning use cases
- Define and monitor model performance, business impact, and system health
- Design and analyze A/B tests and other measurement approaches to evaluate incremental impact
- Partner with stakeholders to define success metrics and turn findings into decisions
- Support production rollout and ongoing monitoring with engineering teams
- Help evaluate AI- and LLM-powered workflows used in production settings