As a Manager, AI Success Engineers, you will lead a team of AI Success Engineers in NYC, focusing on AI technology and customer success. You will be responsible for developing and executing strategies to drive customer adoption and satisfaction, as well as identifying and mitigating potential issues. You will work closely with cross-functional teams, including sales, marketing, and product to ensure seamless customer experiences.
Key Responsibilities:
- Develop and execute strategies to drive customer adoption and satisfaction
- Lead a team of AI Success Engineers to ensure timely and effective issue resolution
- Collaborate with cross-functional teams to identify and mitigate potential issues
- Develop and maintain relationships with key customers and stakeholders
- Stay up-to-date with industry trends and emerging technologies
Requirements:
- 5+ years of experience in a technical leadership role
- Proven track record of driving customer success and adoption
- Strong technical skills in AI and machine learning
- Excellent communication and interpersonal skills
- Bachelor's degree in Computer Science or related field