Key Responsibilities
Functional Solutioning & Business Partnership
Serve as the functional bridge between business and IT, supporting Order-to-Cash, Plan-to-Fulfillment, Accounts Payable, and Global Logistics processes.
Configure, support, and enhance Oracle OTM Cloud solutions, with working exposure to Oracle GTM Cloud.
Analyze business requirements and translate them into scalable, compliant logistics and trade solutions.
Partner with cross-functional business users and technical/middleware teams to resolve complex functional and integration issues.
Integrations & System Support
Design, validate, and support REST/SOAP APIs, EDI, and middleware integrations between OTM/GTM, ERP systems, carriers, suppliers, and external platforms.
Provide day-to-day operational support including incident resolution, service requests, and system enhancements.
Support release activities including functional design, test scripts, SIT/UAT execution, and post-release stabilization.
Documentation, Change & Quality Management
Create and maintain functional specifications, configuration documents, SOPs, test cases, and release notes.
Support change management activities and ensure high-quality, well-tested releases.
Deliver user training and knowledge-sharing sessions to ensure adoption and operational continuity.
Functional Scope
OTM – Primary Focus
Hands-on configuration and functional support across:
Planning & Order Management, Execution & Visibility
Rates, Financials & Master Data
UI, Automation & Reporting
OTM-related EDI and integrations
GTM – Secondary Focus
Functional support and analysis across:
Product & Item Classification & Compliance Rules and Screening
License Management & Assignment
Trade Transaction Screening & Controls,
Imports/Exports, Declarations & Auto-Filing
GTM-related EDI and integrations
Required Qualifications
12+ years of experience in OTM/GTM functional consulting roles (mid-level analyst profile).
Hands-on experience with Oracle OTM Cloud (primary) and Oracle GTM Cloud (secondary).
Experience with MDM solutions, that includes Customer and Material Master data across ERP systems.
Strong experience in business requirement gathering, functional design, and testing.
Skills & Competencies
Strong analytical and problem-solving skills.
Excellent communication and collaboration skills across business and technical teams.
Ability to work independently in a fast-paced environment with competing priorities.
Proficiency in functional documentation, test case creation, and configuration guides.
Solid understanding of logistics planning & execution, trade compliance, and global fulfillment flows.