How You’ll Contribute:
In this role, you will have the opportunity to…
- Technical Leadership & Architecture
- Define technical direction and architecture for AI-powered features across Panopto, with an emphasis on maintainability, scalability, and cost control.
- Lead the design and implementation of AI integrations (e.g., Anthropic, MCP, other LLM providers) and platform capabilities that can be reused across multiple product areas.
- Establish patterns and best practices for prompt design, evaluation workflows, safety guardrails, and observability for AI-driven features.
- Hands‑On AI Engineering
- Build end‑to‑end AI solutions: from exploring models and APIs to designing data flows, implementing services, and integrating into customer-facing experiences.
- Lead hands-on prototyping and delivery of AI-centric initiatives, helping turn emerging ideas into validated prototypes and guiding their evolution into scalable, production-ready systems across the Panopto platform.
- Own experiments and prototypes through to production-quality implementations, including performance, reliability, and monitoring.
- Enablement & Mentorship
- Act as a multiplier for other teams by pairing with engineers, reviewing designs, and sharing best practices for AI engineering and applied LLM usage.
- Help strong “classical” software engineers become “AI bridge engineers” who can work confidently with LLMs, evaluation, and data pipelines while maintaining solid software fundamentals.
- Contribute to internal documentation, examples, and reference implementations that make it easier for teams to adopt AI capabilities correctly and safely.
- Cross‑Functional Collaboration
- Partner with product management to shape AI initiatives into clear problems, MVPs, and iterative delivery plans.
- Collaborate with security, infrastructure, and operations teams to ensure AI systems meet Panopto’s standards for security, privacy, compliance, and availability.
- Provide practical guidance on where automation and tooling are appropriate versus where organizational process or policy is the right solution.
How We Thrive:
You’ll join a highly collaborative group of agile engineering teams that power some of the most essential parts of the Panopto platform—from integrations and content discovery to the learning experiences our users rely on every day. These teams bring together a diverse mix of talent: senior engineers with deep industry expertise, mid‑level developers who own critical product areas, and early‑career engineers eager to grow and make an impact.
While this role does not include direct people management, you will play a central technical leadership role. You’ll mentor engineers, influence technical direction, and help shape how AI is woven throughout the product. You’ll work side‑by‑side with:
- Engineering managers and tech leads modernizing core product areas and integrating AI capabilities
- Product managers driving AI‑focused initiatives like intelligent search, AI tutoring, and interactive engagement features
- Platform and infrastructure engineers ensuring our AI solutions are scalable, secure, and production‑ready
This is a team where curiosity is encouraged, ideas move quickly, and your technical leadership will directly shape the next generation of AI‑powered experiences at Panopto.