Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.
Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.
With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups , Forbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces , and the Human Rights Campaign Foundation's Corporate Equality Index !
About the Role
As Attentive expands its role as a critical omnichannel CRM in the modern marketing technology stack, our integrations with strategic technology partners must evolve accordingly. This role sits at the center of that evolution — helping execute Attentive's strategic bets across key technology ecosystems as we win with international enterprise e-commerce brands and expand into new verticals.
As the Product Manager for 3rd Party Integrations on our Data Platform, you'll drive execution across Attentive's portfolio of integrations with platforms like Shopify and Salesforce. Working closely with Sales, Customer Success, Marketing, Partnerships, and Engineering, you'll improve existing integrations and build new ones to proactively meet customer demand — and grow into shaping the strategy behind them.
What You’ll Accomplish
- Own the full product lifecycle for new integration capabilities — from concept and beta to general availability, adoption, and customer proof points.
- Develop deep customer empathy by owning the feedback loop on existing integrations — working through support tickets and feature requests to diagnose root causes, prioritize fixes, and champion the customer voice in roadmap decisions.
- Partner with Sales Engineering, Solutions Architecture, Partnerships, and Customer Success to improve how strategic integrations are positioned, adopted, and operationalized during onboarding and account servicing.
- Contribute to building agentic tooling that increases Attentive's velocity in delivering new integration capabilities and responding to customer demand.
- Help establish Attentive's market position as a leader in data platform connectivity by driving adoption, measurable business outcomes, and