About the Role
Figma is building a Sales AI Transformation function to embed AI across the sales workflow - reducing manual work, improving decision-making, and simplifying how reps and managers operate day-to-day.
As the founding Sales AI Engineer, you’ll be a hands-on builder who designs and ships AI-enabled workflows that connect systems like Salesforce, Slack, and our data stack. You’ll move quickly from prototype to production, measure adoption and impact, and create reusable patterns that help the broader GTM organization build and scale what works.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
- Build and operationalize AI-powered workflows that improve daily execution for sales reps and managers (e.g., account insights, CRM hygiene, coaching workflows, outbound research/personalization)
- Integrate across the GTM stack using APIs, automation platforms, and lightweight internal tools; ensure clean data flow and reliable execution
- Apply LLMs pragmatically: choose the lightest safe solution, constrain outputs, and build quality checks and monitoring so workflows can be trusted in production
- Partner with SalesOps, Enablement, and GTM Systems to align on requirements, rollout, governance, and production deployment
- Create reusable patterns (templates, agents, connectors, documentation) that enable distributed adoption rather than central dependency
- Define success metrics for each workflow, track adoption and business impact, and iterate based on real usage and outcomes
We'd love to hear from you if you have:
- Experience shipping production-grade automations or internal tools across GTM systems (Salesforce + adjacent tooling), including integration troubleshooting and data hygiene
- Hands-on experience building LLM-powered workflows (OpenAI, Anthropic, or similar), with an ability to explain how you ensured quality and safety
- Strong coding ability plus comfort working with SQL and operational data
- Strong product and stakeholder instincts: you can translate ambiguous needs into shippable solutions, and you care deeply whether what you build is adopted
While not required, it’s an added plus if you also have:
- Familiarity with agentic patterns and experience instrumenting/monitoring AI workflows in production
- Experience building internal Slack tooling or CRM-embedded experiences for sales teams
- Salesforce development depth or strong equivalent CRM engineering experience
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.