WHAT YOU'LL DO
As our customer base continues to grow with the excitement around BrazeAI, we’re expanding our team! Join our Forward-Deployed Data Scientist group of creative technical experts who partner with customers to ensure their success. In this role, you will:
- Collaborate with customer Analytics/BI teams and Braze colleagues on implementations, including use case definition, data integration, pipeline setup, and ML model configuration
- Extend product capabilities by improving architecture and developing reusable data pipelines, APIs, and components
- Work closely with the RL pipeline development team to refine and advance our reinforcement learning (self-learning) algorithms
- Contribute to shaping BrazeAI product strategy and roadmap through customer-facing insights and technical expertise
- Provide ongoing technical expertise to ensure successful adoption, measurable outcomes, and long-term customer success
WHO YOU ARE
- Education: Bachelor’s degree in Computer Science, Data Science, Mathematics, Engineering, or a related field required; Master’s or PhD in a relevant technical discipline preferred
- Experience: 5+ years of hands-on experience as a Data Scientist, Machine Learning Engineer, or similar role working with large-scale data and production environments. Experience in customer-facing or consulting roles is strongly preferred
- Strong technical expertise: proficient in Python (Pandas) and core ML libraries (TensorFlow, Keras, scikit-learn, CatBoost, XGBoost). Skilled in SQL for querying/manipulating datasets, with experience in machine learning pipelines and model deployment
- Engineering best practices: you write well-structured, modular, documented code; follow strong development practices (Git, CI/CD, testing frameworks, type-hinting, code reviews); and can build scalable, maintainable solutions
- Nice-to-have skills: experience with DevOps tools (Airflow, Kubernetes, Terraform, GCP), data integration/ETL, and pipeline optimization, or reinforcement learning algorithms
- Customer collaborator: comfortable working directly with clients and cross-functional teams, aligning stakeholders, and translating technical concepts into clear business value
- Entrepreneurial problem-solver: you identify opportunities and risks early, troubleshoot obstacles, and drive creative solutions
- Continuous learner: you stay current with industry trends, explore new tools/technologies, and thrive in environments that push you to grow
- Clear communicator: able to explain complex technical ideas persuasively to both technical and non-technical audiences