About the Role
As a Senior Software Engineer on the EPM Windows Agent team, you will remain hands-on designing and implementing agent capabilities that run on endpoints and enforce privilege policy in real time. You’ll build elevation workflows, local policy evaluation, telemetry and audit logging, and hardened controls that operate reliably at scale across enterprise environments. You will partner closely with Product, QA Automation and Security to ship high-quality releases and continuously strengthen security and operability.
Responsibilities
- Design, build, and maintain Windows agent components for EPM, including privilege elevation workflows, policy enforcement, and audit logging
- Implement secure local policy evaluation and caching to support offline/online operation and consistent enforcement
- Build robust agent lifecycle capabilities including installation, upgrades, rollback safety, and configuration management
- Integrate the agent with management-plane services and APIs for policy distribution, device identity, telemetry, and reporting
- Strengthen tamper resistance and abuse prevention (e.g., protecting services/processes, hardening configuration and update flows)
- Improve diagnostics and observability (structured logs, health signals, performance profiling, crash handling) to support enterprise deployments
- Collaborate with QA Automation to improve test coverage and reliability across unit, integration and end-to-end test suites
- Participate in secure SDLC practices, threat modeling, code reviews, and on-call/incident response as needed
Requirements
- 5+ years of professional software engineering experience delivering production software
- Strong experience building Windows-native software such as services, endpoint agents, system utilities, or security tooling
- Proficiency in one or more languages commonly used for Windows agent development (e.g., C/C++, C#, Rust, Go)
- Solid understanding of Windows security and privilege models (UAC/elevation concepts, tokens/identity, process execution, access controls)
- Experience with packaging and deployment patterns in enterprise Windows environments (installers, signing, upgrades)
- Strong debugging skills for complex issues (concurrency, performance, stability, and root cause analysis)
- Experience building automated tests and working in CI/CD environments; strong engineering hygiene around reviews and documentation
- Strong communication skills and ability to partner cross-functionally with Product, QA and Security
Preferred Qualifications:
- Experience with endpoint privilege management, EDR/EPP agents, device management, or identity/security products
- Experience designing policy engines (rules evaluation, precedence, auditability, explain-ability)
- Familiarity with secure update mechanisms, code signing, and release hardening for endpoint software
- Exposure to IT admin and MSP workflows, scripting, and enterprise deployment tooling (e.g., Intune, GPO, SCCM)
- Exposure to secure SDLC practices and compliance-minded engineering (e.g., SOC 2, FedRAMP, NIST)