About the Role
Elastic is looking for a visionary and experienced Senior IT Director focused on AI Innovation to lead our enterprise-wide AI strategy and technology deployment. Reporting directly to the CIO, this high-impact leadership role will be instrumental in shaping and executing the internal AI strategy and elevating business processes by designing innovative AI-driven solutions to increase productivity, reduce operational overhead, and unlock new value.
The ideal candidate brings a strong background in hands-on engineering, technical depth, architectural judgment, business analysis, deep knowledge of emerging AI technologies, and a proven ability to translate strategy into scalable, secure, and measurable services that are used across the company daily.
Ready to influence AI services and lead critical change in a rapidly scaling, publicly traded SaaS environment? This role is where technical expertise meets business velocity!
What You Will Be Doing
- Design future-state workflows inside the company, using Generative and Agentic AI aligned with business goals, productivity outcomes, and user needs.
- Design and pilot these solutions and scale successful initiatives.
- Conduct deep business process analyses across departments to identify areas for automation, augmentation, or reimagination via AI.
- Prioritize high-ROI opportunities for AI integration, with a focus on reducing repetitive manual tasks and improving business delivery.
- Deliver measurable improvements in productivity, operational cost reduction, and process velocity.
- Design and execute a company-wide change management strategy for AI adoption, including training, communication, and stakeholder alignment.
- Lead a global cross-functional team that includes product managers, architects, and engineers.
- Proven ability to lead multidisciplinary teams from ideation through to successful execution.
What You Bring
- 15+ years of software engineering experience with 8+ years in a leadership role.
- 10+ years of consistent achievement in driving engineering, business transformation, strategic advisory, and innovation.
- Practical experience leading AI, Generative AI, and Agentic AI initiatives aimed at modernizing business functions.
- Strong technical expertise in agentic AI, workflow automation, orchestration frameworks, and evaluation techniques.
- Experience designing systems that minimize hallucinations and enforce safe, predictable AI behavior.
- Hands-on experience with cloud-native AI infrastructure, inference optimization, system-wide automation, and cost-aware system design.
- Ability to translate complex AI concepts into practical, mission-ready product capabilities.
- Strong communication skills and the ability to collaborate effectively across technical and non-technical teams.
- Apply AI and LLMs to reduce costs, improve process efficiency, and modernize legacy operations.
- Build and lead a team of AI/ML engineers to develop scalable, production-ready solutions.
- Experience working with enterprise-level systems and other large-scale data platforms.
- Exceptional communication, facilitation, and narrative-building capabilities tailored for both technical and business-oriented audiences.