About the Role
The individual can serve in a managerial capacity or serve as an individual Subject Matter Expert (SME) Principal Software Engineer/Manager with a focus on designing, building, and integrating Generative AI capabilities within AIG’s global software portfolio. In a managerial capacity, the individual manages a medium-sized team (8+ FTEs/FTCs) of Software Engineers/Developers to manage the Software Development Lifecycle, including the design, implementation, testing, and integration of applications or software through a DevOps and Agile manner. The individual may also lead a team or serve as an SME focused on one of the core SDLC steps (e.g., DevOps Practice Lead, Testing and Quality Assurance Lead, or Deploy and Release Management Lead). Managers also possess advanced knowledge in developing applications with highly scalable cloud solutions, using modern concurrency principles, and programming languages used by AIG core businesses.
What you need to know:
- Ideation and Requirements: Brainstorming ideas that solve problems faced by the target user; interacting with stakeholders and users to collect and document project requirements in close partnership with IT Business Relationship Owners.
- Design: Creates the architecture of a software system and its elements, in close partnership with Enterprise Architecture standards and guidelines.
- Development: Oversees the writing of the code for the software using the relevant programming language.
- Testing and Quality Assurance: Oversees the evaluation of software quality to identify errors and defects and ensure the software corresponds to the specifications established at plan and design.
- Deploy and Release Management: Prepares the software to run and operate in a specific environment, including planning and scheduling the deployment of a software version through different stages and environments and coordinating with Product Owners, Quality Managers, Change Managers, and DevOps.
- DevOps Continuous Integration: Makes modifications and adjusts based on feedback from release through the DevOps lifecycle toolchain.
- Maintenance: Prepares to hand off the support of the software after it has been delivered to the market, to the IT Production Support team.
- People Management: First Line Manager or Individual Contributor.
- Geographic Scope: Multiple Countries.
What we’re looking for:
Experience
- Scope and Impact:
- Manage the day-to-day activities of a medium-sized (10+ FTEs/FTCs) engineering team across multiple countries.
- Guides team members in strategy, alignment, analysis, and execution tasks.
- Leads activities around modern software design and development core practices.
- Builds relationships with technology leaders at other companies to learn best practices and elegant solutions to common problems.
- Problem Solving:
- Identifies and resolves the most complex problems/issues/assignments and identifies barriers hindering operations.
- Leverages expert problem-solving skills and techniques.
- Responsible for creatively resolving unclear situations utilizing the highest level of expertise in a specialized field.
- Autonomy and Decision Making:
- Applies expert analysis techniques in the area of specialization to make decisions.
- Decision-making authority may extend beyond both area of specialization and unit/team.
- Sets priorities and/or sequence of tasks to achieve objectives with little to no oversight.
- Leadership:
- Coordinates and supervises the daily activities of the immediate work group/team.
- Sets priorities for the team to ensure task completion.
- Provides technical guidance to employees.
- Responsible for career development and growth of employees in the immediate work group/team.
- Knowledge Expertise: Serve as a Subject Matter Expert for the Software Development Lifecycle, DevOps, and Agile methodologies. Mastery of a modern scripting language; Mastery of modern web application frameworks; Mastery of writing queries against relational and non-relational databases; Mastery of modern product development processes and pipelines; Proficient in effective troubleshooting and issue resolution techniques; Proficient in effective system monitoring and log analysis techniques.
Education and Years of Experience:
Undergraduate degree in a relevant field or proven record of experience in technology roles with required years of experience. 15+ years of experience in the technology field / programming / design / application delivery; 10+ years in technical leadership positions.